Accepted Payment Methods
Visa, Mastercard, American Express, Discover, Love Eden Gift Card
Terms of payment are within Eden Body SF's and The Love Eden Shop sole discretion, and unless otherwise agreed to by Eden Body SF and TLES, payment must be received prior to Eden Body SF's and TLES acceptance of an order. Payments for products or services may be made by credit card or some other pre-arranged payment method unless credit terms have been agreed to by Eden Body SF and TLES. Orders are not binding on Eden Body SF and TLES until accepted by Eden Body SF and TLES. Promotion offers and discounts cannot be combined.
All orders generally ship within (1-2) business days, unless otherwise noted in the product listing. Orders shipped within the US usually arrive within 2-8 business days. All items are shipped via USPS First Class Mail.
We also offer an upgrade to a faster shipping method via USPS Priority Mail. Delivery will take 1 to 3 business days.
Both domestic shipping methods include a USPS tracking number. Your tracking number will be sent to you directly once your item is shipped. Orders will not be shipped on major US holidays or weekends (Friday/Saturday/Sunday).
We do not ship Internationally at this time.
We take great care in packaging all orders for protection during shipping, however, once a package leaves our facility, all inquiries about the shipped item(s) must be made through USPS. We are not responsible for any lost or stolen packages, or problems arising from the failures of the United States Postal Service. We will not be able to refund you in these cases if they arise. Please select either of the "USPS First Class (Insured)" or "USPS Priority Mail" shipping options at checkout to enable a money back guarantee on your order. We are not responsible for any lost or stolen packages or problems due to the local postal delivery service. Shipping costs paid by the buyer go directly to the postal service: we will not be able to refund you on the shipping costs. Please make sure to give us your correct and complete address and phone number. If an item is marked "Undeliverable As Addressed / Address Incomplete / Address Inaccessible / Addressee Unknown / Refused / No Such Address" and returned to us, the buyer will be responsible for shipping costs. We have no control over any problems that may or may not occur during the shipping/transit process, and thus, we are not responsible for such problems, should they arise.
Refunds, Exchanges & Returns
THERE ARE NO EXCHANGES OR RETURNS on Yoni Eggs due to the intimate nature. For this reason our customers can shop with peace of mind, knowing that we DO NOT re-sell previously owned Yoni Eggs.
Hemp String, Bath & Beauty products and Teas may be returned as long as the safety seals have not been broken or tampered with and the packaging is in it's original condition and in excellent condition. This ensures that our customers know the integrity of the product has not been compromised. Thank you for understanding.
Please contact us within 7 days of receiving your order, pertaining to an exchange or a full refund so we can help you resolve the issue to your satisfaction. If your item is eligible for a return, it must be returned to us within 14 days of delivery.
If your returned item is eligible for a refund, (meaning we see that it is in it's original unused, untampered with, new condition) we will credit your original method of payment, excluding shipping costs both ways. For returns and exchanges buyer is responsible for shipping costs both ways.
Eden Body SF
P.O. Box 23516
Philadelphia PA, 19143
If you are requesting a cancellation please contact us immediately. All cancellations must be done within 24 hours of placing your order because packages usually ship 24-48 hours after orders are placed. An order cannot be cancelled after it has been shipped.
The Love Eden shop hours of operation are 10;00 a.m. - 5:00 p.m. Eastern Time, Monday - Friday. Eden Body SF is closed on all major US holidays and weekends, however, purchases can still be made via the website shop. Purchases made on holidays, weekends or after business hours will be processed on the next business day in the order it was received in our queue . Any inquiries via Web or email will be responded to within (2) business days. Please go to the "Contact" page of the website.
Eden Body Sensual Fitness and The Love Eden Shop may revise and discontinue products and services at any time. We reserve the right to limit order quantity at any time without notice. Prices and promotions are subject to change without notice. By placing an order with Eden Body SF and The Love Eden Shop, you agree that you are buying our products and services for your own use only, and not for resale.